YOUR HEALTH INFORMATION AND OUR PRIVACY POLICY

Our practice respects your right to privacy. It is important that you understand the purpose for
which we collect details about you and your health, as well as how this information is used at our
practice and to whom this information might be disclosed. More detailed information is set out in
our Privacy Policy. If you would like a copy of the policy, please ask our staff.

The information we collect will be used for the purpose of providing treatment to you. Personal
information such as your name, address, telephone numbers, email address and health insurance
details will also be used for the purpose of billing and processing payments. Unless you tell us you do
not want to receive information from us, we will also use these details to keep you updated about
our services and advise you of other products and services relevant to your dental and general
health.

Unless required to do so by court order or other legislative requirement, we will only collect, use and
disclose your health information for the purposes of assessing, advising and treating you. We may
also use parts of your health information for staff training, professional development, quality
improvement and dental health research. Your personal identity will not be disclosed without your
consent to do so or, if this is not possible, with the approval of an ethics committee.

Your patient history, treatment records, x-rays and any other material relevant to your treatment
are kept in both a written form and in electronic clinical information systems.

We have security measures in place to protect this information against unauthorised access or use
and damage, theft or other loss. We may use contracted external providers to assist us with this data
storage, access and use. These providers are based both in Australia.

You may inspect or request copies of your treatment records at any time or seek an explanation
from the dentist. If you want copies, a fee may apply. If you require a detailed explanation of your
records or a written summary, a consultation fee or other charge may apply.

It is important that the information we hold about you remains accurate. Please advise our staff if
your contact details change. If any of the information we have about you is inaccurate, you may ask
us to alter our records accordingly.

If you have any queries or concerns about our handling of your health information, please do not
hesitate to raise these concerns with our practice.